REFUND & RETURNS POLICY

1. Eligible Refund Situations

We may offer refunds or replacements if:

  • Product arrives damaged
  • Incorrect product is received
  • Product is defective

Requests must be submitted within 3 days of delivery.

2. Non-Refundable Items

We do not accept returns for:

  • Opened cannabis flower
  • Used vape cartridges
  • Edibles
  • Products altered after delivery
  • refund

3. Refund Processing

If approved:

  • Refunds will be issued to the original payment method.
  • Processing time: 5–10 business days.

We reserve the right to deny refund requests that do not meet policy requirements.

Refund and Returns Policy

This Refund and Returns Policy outlines the terms under which refunds, returns, or cancellations may be considered for products or services referenced or sold through this website. Please read this policy carefully before making any purchase.

General Overview

Our website primarily provides informational and educational content related to cannabis, wellness, and related products. In some cases, we may also feature or link to third-party products or services. Refunds and returns are handled according to the specific policies of the seller, manufacturer, or service provider from whom the purchase is made.

We are not the direct seller of most products featured or linked on this website unless explicitly stated. Therefore, we cannot process returns or issue refunds on behalf of third-party vendors.

Third-Party Purchases

If you purchase a product or service through an affiliate or external link on our website, your transaction is completed directly with that third-party provider.

In such cases:

  • Refunds and returns are subject to the third party’s own policies
  • You must contact the seller or service provider directly for assistance
  • We do not have control over shipping, fulfillment, or refund decisions made by third parties

We strongly encourage you to review the refund and return policies of any external website before completing a purchase.

Eligibility for Refunds (If Applicable)

If we offer any digital products, memberships, or services directly through this website (if applicable), refund eligibility may be determined under the following general conditions:

  • Refund requests must be submitted within the specified timeframe (e.g., 7–30 days, depending on the product or service)
  • The request must include valid proof of purchase
  • The product or service must not have been fully delivered or consumed (where applicable)

Please note that certain digital or informational products may be non-refundable once accessed or downloaded.

Non-Refundable Items

In general, the following items or services are non-refundable unless otherwise stated:

  • Digital downloads or instantly accessible content
  • Subscription-based services after the billing period has started
  • Consultation or informational services already delivered
  • Promotional or discounted items marked as final sale

Cannabis-Related Product Disclaimer

Products related to cannabis, wellness, or herbal supplements featured on this website may be subject to strict legal and regulatory controls depending on your region,

We do not guarantee product availability, legality, or eligibility for returns across different jurisdictions. It is your responsibility to ensure compliance with local laws before purchasing any product.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item from a third-party seller, you must contact the seller directly within their specified reporting period. Most vendors require photographic evidence and order details to process such claims.

We recommend reviewing the seller’s shipping and return policy immediately upon purchase.

Cancellations

Order cancellations are only possible if the request is made before the order has been processed or shipped by the third-party provider. Once an order has been fulfilled, cancellation requests may no longer be accepted.

Processing Time for Refunds

If a refund is approved by the third-party provider:

  • Processing times may vary depending on your payment method and financial institution
  • It may take several business days for the refund to appear in your account

We are not responsible for delays caused by banks or payment processors.

Contact Information

If you have questions about this policy or need assistance with general inquiries, you may contact us:

Email: info@maryjanehouseofgreen.com

Please note that for order-specific issues, you must also contact the original seller directly.

Policy Updates

We reserve the right to update or modify this Refund and Returns Policy at any time without prior notice. Changes will be posted on this page with an updated revision date.

Shopping Cart